Returns & Exchanges

At OFFICIAL STORE, we stand behind our gear and want to ensure you have the perfect fit for your athletic performance. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the unworn items with original tags attached in their original packaging to ensure the gear remains in premium condition during transit.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your package before dropping it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our warehouse team inspects the returned equipment, we will process your refund or ship your replacement gear within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing